SWBC Customer Service Representative interview questions
Updated Aug 7, 2024Difficulty
Easy
Experience
Very positive
How others got an interview
- 20%OtherOther
- 20%Employee ReferralEmployee Referral
- 20%In PersonIn Person
Interview search
11 interviews
SWBC interviews FAQs
- Customer Service Representative applicants have rated the interview process at SWBC with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 70% positive. To compare, the company-average is 65.1% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative roles take an average of 8 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at SWBC overall takes an average of 15 days.
- Common stages of the interview process at SWBC as a Customer Service Representative according to 11 Glassdoor interviews include:
One on one interview: 20%
Skills test: 18%
Drug test: 18%
Background check: 15%
Presentation: 8%
Phone interview: 8%
Other: 5%
Personality test: 5%
IQ intelligence test: 3%
Group panel interview: 3%
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- Customer Service Representative (CSR)(5) ;
- Intern(5) ;
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- Collections(4) ;
- Debt Collector(4) ;
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