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      Santander

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      Chrysler Capital Customer Service Agent Interview

      Sep 4, 2018
      Anonymous employee
      Mesa, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Santander (Mesa, AZ) in May 2018

      Interview

      The process was very quick. I found job opening on Glassdoor but applied through their website. I applied on a Wednesday, they call two days later on Friday where I did a phone interview and then we setup an interview for the Monday following that very weekend. Was essentially told in the interview the job was mine, but they called and officially offered in a week later. They have two set days a month that they start training, so I started 2 week after my interview.

      Interview questions [1]

      Question 1

      I do not remember exact questions; however, it was a Behavioral Interview where they asked my about past situations I may have been in. I was to provide them with the circumstances of the past situation, how I responded, and what the outcome was. Majority of the interview was with the person in charge of hiring, but a small 15 minute portion was with two managers, one from each department they were considering me for, and that was the portion that also had the Behavioral Interview Questions. The hiring person mostly asked you general questions you find in every single interview you've ever been in previously.
      1 Answer