I applied online. The process took 2 months. I interviewed at Santander (London, England) in Nov 2016
Interview
Got a call from HR asking basic questions, background/experience, why an interest in the position and salary expectation.
Then was scheduled right away for an hour phone interview with the hiring manager. The interview was mainly focus on the working experience, some competency based questions and some scenario questions.
Then waited 3 weeks before a feedback and was scheduled for a face to face interview with the hiring manager again and the Head. They rescheduled the interview 3 times (changes in time and location). Finally an interview was set, however the whole interview was very ''robotic''. It was focus on Question/Answer/Question/Answer and less conversational. Most questions were scenarios based.
Then got an answer 2 weeks later. The whole process was positive until the end.
Interview questions [1]
Question 1
Tell us about a situation where you have dealt with a difficult client/colleague?