SeatGeek Customer Service Representative interview questions
based on 2 ratings - Updated May 2, 2025
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
2 interviews
SeatGeek interviews FAQs
Customer Service Representative applicants have rated the interview process at SeatGeek with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 43% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at SeatGeek overall takes an average of 20 days.
Common stages of the interview process at SeatGeek as a Customer Service Representative according to 2 Glassdoor interviews include:
Phone interview: 33%
Personality test: 33%
Other: 33%
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From the first moment they gav me green flags, then they confirmed the green flags as the interview process went on, super good work environtment, really good place to work. It's a shame I couldn't land a job, but I look forward to doing so in this company
I applied online. The process took 2 weeks. I interviewed at SeatGeek (Portland, OR)
Interview
Applied online and a week later had a phone interview with their recruiter who was in New York. A week later I had an interview at their Portland office. The interviewer was very nice and asked your standard interview questions: Name a time when you a difficult customer, what would you do if everything crashes and customers are waiting to be helped, etc. However I felt that she was a bit distracted and didn't feel engaged in the conversation. In addition, it felt as if they're corporate culture was geared towards the Millennial crowd. I was then told that I'd hear back from them shortly, and if accepted, would go through the next round, which is a Google group interview with their NY Office.
Interview questions [1]
Question 1
Name a time that you handled with technology. When I asked for a bit more clarification, they asked if I had ever taken a product apart and put it back together again.