I was contacted by an HR rep in Tennessee who scheduled my interview. I do not know if they forwarded my information to the office because no one seemed prepared for me when I showed up. I came from my other position at the time, so I was wearing a suit, but everyone was in slacks and much more casual. In the interview room, I sat down with an older gentleman and someone in their late 20's who was already managing his department. They also had someone from South Carolina conference in to listen and ask questions. Most of the questions were about why I wanted to go into claims and a series of hypothetical situations and how I would handle them.

I applied online and received a call a couple of days later for a phone interview. After the phone interview I was called to schedule a face to face interview with the hiring manager. I had to take an assessment test and fill out an online application. My interview was scheduled for 10am, got there at 9:30 am and the manager did not come get me in time. I waited three weeks for a answer and never got one. So I emailed the recruiter and she told me I should of gotten a rejection letter but I didn't. The checked by background and everything which led me to believe I had a chance of getting the job. This position didn't require any experience, just a bachelor's degree.