Lengthy and confusing. Took over a month to hear back from the "regional manager" with a job offer after interviewing. The unprofessional "regional manager" was a bully, threatening, condescending, aggressive and insulting when attempting to negotiate salary. Steer clear of this company. If they treat you like this in the beginning, it can only get worse. Know your worth! Negotiating is a normal part of the hiring process...they need to wake up and get a grip.