I applied online. The process took 3 weeks. I interviewed at Serenity Healthcare (Holladay, UT) in Sep 2025
Interview
Job hunter beware: this company uses bait and switch tactics to bring in candidates for completely different positions. I applied for a the "Customer Service Lead" as posted on LinkedIn. As of writing this review, it is still posted. They reached out to me to interview for the position I applied to. During the interview, I was told I was interviewing for a completely different position with completely different responsibilities. When I spoke to the hiring manager during the interview, she had no idea what I was talking about. I was furious, but kept my anger contained. I had spent hours preparing for an interview for a position that does not exist and was hoodwinked into interviewing for a completely different position. If they have to use dishonest tactics to bring in candidates, then they are not a company worth even applying for. I sent them a message later on that day and asked to be removed from the list of candidates.
Interview questions [1]
Question 1
If hired, what would you do to get started in the role.
I applied through a recruiter. The process took 2 weeks. I interviewed at Serenity Healthcare
Interview
Fun and straightforward. Great recruiter. I had three interviews. One with a recruiter, one with the regional director and one with the center manager.
Straight forward interview but they are looking for the best candidate.
I applied online. The process took 1 week. I interviewed at Serenity Healthcare (Cottonwood Heights, UT) in Sep 2025
Interview
You interview with a large group of other candidates one at a time. If you pass the first interview, you meet with the reginal manager for a review and if selected, a recruiter contacts you within a few days. Was easy but definitely felt like a cattle call interview.