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      Serenity Healthcare

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      Related searches: Serenity Healthcare reviews | Serenity Healthcare jobs | Serenity Healthcare salaries | Serenity Healthcare benefits
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      Front Desk Receptionist Interview

      Jul 21, 2025
      Anonymous Interview Candidate
      Austin, TX

      Other Front Desk Receptionist Interview Reviews for Serenity Healthcare

      Front Desk Receptionist Interview

      Mar 22, 2025
      Anonymous Interview Candidate
      Colorado Springs, CO
      No offer
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Serenity Healthcare (Austin, TX) in Jun 2025

      Interview

      Had a brief phone call, 1st Teams interview with recruiter, 2nd Teams interview with an executive, then was ghosted after months of correspondence, research, effort, and hope. I felt like both of my interviews went really well. The recruiter even gave me tips on things to say and ask during my 2nd interview to ensure it went well, it seemed like she really liked me. I followed up through text (where we had previously communicated about interviews) and a phone call but never heard back. I put so much time and effort into this job and was genuinely excited about the opportunity and they couldn’t take 1 minute to let me know I wasn’t selected. Very unprofessional and disappointing.

      Interview questions [1]

      Question 1

      Why Serenity? Why are you interested in mental healthcare? Do you know anyone who struggles with mental illness? Where do you see yourself in 5 years?
      Answer question
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Serenity Healthcare (Colorado Springs, CO) in Mar 2025

      Interview

      Emailed for zoom interview. They texted me to confirm morning of. Recruiter did not turn on her camera so she could see me but I didn’t see her. She did not sound confident and like she was new to her position/uncomfortable asking questions.

      Interview questions [1]

      Question 1

      If I know anyone with mental health struggles and how I handle it
      Answer question
      avatar
      Serenity Healthcare response
      1y
      Thank you for sharing details about your recent virtual interview. Our recruiters strive to create a smooth, respectful experience and adjust video settings as needed for technical clarity while maintaining open dialogue with each candidate. Understanding how applicants approach mental-health concerns—both personally and when supporting others—helps us gauge their readiness for the empathetic, patient-focused environment we foster in our clinics. We value that perspective and appreciate the insight you provided during your conversation. Your feedback is important to us, and we wish you the best in your professional journey.

      Front Desk Receptionist Interview

      Jul 20, 2024
      Anonymous Interview Candidate
      Phoenix, AZ
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Serenity Healthcare (Phoenix, AZ) in Jul 2024

      Interview

      Started with a phone interview then an in person interview. As I pulled into the parking lot about 10 minute before my interview I get a call that he was going to be at another location. Okay understandable things happen, but a little notice would have been nice after 40 minutes commute but drove another 30 minutes to another location. Interview went was about 30 minutes asked all the same questions from the phone interview. Then he scheduled a zoom interview with another manager. After I get on the zoom interview she doesn't show. Waited 15 minutes before emailing. She hops on about 25 minutes late. She had forgotten about the interview and was very flustered. She didn't even have real questions. Then said they would call to schedule a shadowing of one of their receptionist. Honestly it just a massive waste of time. A boujee company with no real sense of professionalism. Too many hoops to jump through for entry level job that barely pays $18/hr.

      Interview questions [1]

      Question 1

      What are some of your hobbies?
      Answer question
      1
      avatar
      Serenity Healthcare response
      1y
      Thank you for taking the time to share your interview experience. We're sorry to hear that the process felt disorganized and frustrating. That is not the standard we aim to uphold, and we truly regret the inconvenience and lack of communication you experienced. We’re currently working to improve our interview scheduling and coordination to ensure all candidates feel their time is respected. Feedback like yours helps us identify where we need to do better, and we appreciate you bringing this to our attention. We wish you the best in your career journey and thank you again for your candid input.