ServiceNow Technical Support Engineer interview questions
Updated Jan 15, 2026Difficulty
Average
Experience
Mostly positive
How others got an interview
- 13%RecruiterRecruiter
- 10%OtherOther
- 10%Employee ReferralEmployee Referral
- 8%Campus RecruitingCampus Recruiting
- 3%Staffing AgencyStaffing Agency
Interview search
52 interviews
ServiceNow interviews FAQs
- Technical Support Engineer applicants have rated the interview process at ServiceNow with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 52% positive. To compare, the company-average is 51.7% positive. This is according to Glassdoor user ratings.
- Candidates applying for Technical Support Engineer roles take an average of 32 days to get hired, when considering 29 user submitted interviews for this role. To compare, the hiring process at ServiceNow overall takes an average of 28 days.
- Common stages of the interview process at ServiceNow as a Technical Support Engineer according to 29 Glassdoor interviews include:
Phone interview: 18%
Group panel interview: 18%
One on one interview: 14%
Skills test: 12%
Presentation: 11%
Personality test: 10%
Background check: 8%
IQ intelligence test: 6%
Drug test: 1%
Other: 1%
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