I applied online. The process took 5 days. I interviewed at ServiceTitan (Yerevan, Yerevan) in Aug 2022
Interview
Although the interview consisted of 3 different parts, it was pretty pleasant to go through them. The stress level of each interview was minimal, and all interviewers were very friendly and empathetic.
It was one of the best experiences.
Interview questions [1]
Question 1
The questions were mainly about the job.
F.E. I was asked to describe how I would help a customer throughout the process of using a mobile app.
We also discussed my previous experience.
I currently only completed phase one of the process. It was challenging but I wouldn’t say too hard. They have you submit video of yourself and complete a few questions with a “sandbox” version of their CRM
The process is that you initially meet with general recruiter that goes over expectations and prep you for the next rounds.
The next step is to take an electronic assessment which can be challenging.
The final step is to interview with current Support Supervisors. It's usually two people that you'll interview with.
I applied online. I interviewed at ServiceTitan (Yerevan, Yerevan) in Apr 2024
Interview
The overall process consisted of 4 stages: the first one was a 30-minute screening with the HR, then an on-site assessment test which was followed by two on-site interviews, including a mock call session. The overall process was well organized and the TA in charge always provided feedback and updates regarding the next stages in a timely manner. The 2 main interview stages were quite interesting and engaging.
Interview questions [1]
Question 1
I was asked a variety of questions but the overall focus was on behavioral and situational ones(e.g. what would you do in this or that scenario), there were also a couple of logical questions.
