I applied online. The process took 1 week. I interviewed at Sherwin-Williams (San Jose, CA) in Nov 2017
Interview
Store manager asked interview questions based on past customer service experience. We talked about the company and what the job entailed would be doing on an average day. The the manager gave me a tour of the store and pointed out several products that most customers inquire about.
Interview questions [1]
Question 1
How long have you worked in the customer service field? Name a time where you had to go above and beyond to help a customer.
Interview was performed after the initial call, a week after my application was submitted. The interview was performed in the company's office with basic interview questions. I only met with the manager and assistant manager as available between customers.
I interviewed at Sherwin-Williams (Philadelphia, PA)
Interview
2 calls and one face to face. Quick process. Moved along. Positive experience. Will need to come prepared as they will ask you in depth regarding past expieirnces. I would reccomend in future. Thank you for a great time.
Customer service questions mostly. I would recommend still coming in and looking nice and being prepared for behavioral based answers. It was very relaxed and easy to talk during the interview.