SiriusXM Customer Service Representative interview questions
Updated Mar 29, 2025
based on 8 ratings
Difficulty
Average
Experience
Mixed
How others got an interview
50%
Applied online
Applied online
25%
Recruiter
Recruiter
25%
Employee Referral
Employee Referral
Interview search
8 interviews
Viewing 6 - 8 of 8 Interviews
SiriusXM interviews FAQs
Customer Service Representative applicants have rated the interview process at SiriusXM with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 43% positive. To compare, the company-average is 52.5% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at SiriusXM as a Customer Service Representative according to 7 Glassdoor interviews include:
Phone interview: 44%
One on one interview: 33%
Background check: 22%
Here are the most commonly searched roles for interview reports -
Some asked the same questions with the conversation getting too far. Be prepared to guide them and ask your own questions to speak to your experience. You’re interviewed by two people at once for a few rounds.
initial interview are video responses. You are given a certain amount of time answer each question. You are not allowed the opportunity after you answer to go back and change your response.
Interview questions [1]
Question 1
Give an example of a time when you made a mistake. How did you fix it?
Not bad. They ask you questions and then take you on a tour of the building, they give free drinks! The employees in the call center don't seem happy. go for it!