Smartsheet interview questions

It started with a phone screening, was pretty easy, questions about my experience and goals. Next I was invited for an panel interview, I met with 4 interviewers: Two Support Team Managers Technical Support Specialist Technical Customer Support Specialist Basic questions were performed, all related to customer service, situations and options. Interviewers were friendly but very focused and taking much of notes on every answer I provided. I was asked next to showcase the sample projects I prepared for the interview. They ask you to do that even if you never touched the product. I presented two samples. Again, interviews were very focused and take notes on every move I do, which felt a bit under pressure. They all have poker face so you don't really know how do they feel about your answers. I next was asked to complete a task, they provided me with a file and asked me to search the help center to find the answer, the question was how to set a global reminder for all assigned people in the sheet, the sheet was a sample of a party plan, every person has a task to do. The reminder should send an email to all of them at once, automatically, a day before the event. I was able to do the task using the help center. The help center is very easy to use.

Truly a seamless and straight forward interview process. Recruiter was incredibly responsive with communication and the process moved faster than expected. They really do care about who you are past the resume - nothing but great things to say about Smartsheet! 1. Phone screen with recruiter 2. Phone interview with sales manager 3. In-person loop with 3 sales managers and current SDR 4. Final phone interview with sales director Know the company, know the product and be prepared to discuss how it solves customer challenges.