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      Senior UX Researcher Interview

      Apr 20, 2022
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at SoFi

      Interview

      After 1-2 very positive initial convos with the hiring manager and a portfolio review with the team I was scheduled for my final round of 1 on 1s. These were abruptly canceled less than 24 hours in advance and I was told by the recruiter that they would be rescheduled the following week. However, the following week I was told that the position had already been filled and that there was no longer a role to interview for. I am extremely disappointed with the poor communication, disorganization and lack of transparency. It felt very disrespectful and I never got an acknowledgement, let alone an apology, from the hiring manager (who had been super helpful and supportive up until this point). Hopefully this is just a one off and not an indication for how SoFi treats other applicants and employees.

      Interview questions [1]

      Question 1

      Basic behavioral questions for the first round and more tactical questions about my work during the portfolio presentation
      Answer question
      2
      avatar
      SoFi response
      4y
      Thank you for taking the time to leave an honest review of your interview experience. We strive to provide every candidate with timely and transparent communication throughout the interview process to make sure every candidate feels treated with respect. Your experience is not indicative of that standard and we sincerely apologize. We deeply appreciate the time and effort you (and all our candidates) invest when you choose to interview with us. We have shared your feedback with our recruiting team to identify what happened and take steps to prevent this from happening in the future. If you are open to it, we would like the opportunity to understand your experience 1:1, so please reach out to us at recruitinginterviews@sofi.org to set up a call to continue this conversation. Thank you again for your feedback and for investing the time to interview with us. We wish you the best of luck in your job search. Take care.

      Other Senior UX Researcher Interview Reviews for SoFi

      Senior UX Researcher Interview

      Oct 10, 2022
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at SoFi

      Interview

      Initial 1:1s with recruiter and department head, then in-depth case study review, then ~4 1:1s across the different folks who sat in the case study review. The recruiter let me know via email that they went with a different hire

      Interview questions [1]

      Question 1

      Tell me about your working style
      Answer question
      avatar
      SoFi response
      3y
      We sincerely appreciate you taking the time to share your interview experience with us. If you have any additional feedback on how we can improve the experience for future candidates, please email us at recruitinginterviews@sofi.org. We wish you the best of luck in your future endeavors.

      Senior UX Researcher Interview

      Mar 12, 2019
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at SoFi (San Francisco, CA) in Mar 2019

      Interview

      Was contacted by email to schedule a phone interview, and once scheduled I felt confident. When the interview arrived, and I picked up the phone, I was greeted with "I can't find your resumé" and "I don't know what the hiring manager is looking for, let me pull up the job description." Thrown off guard, we went line-by-line down the requirements, and they just asked me to respond with my relevant experience. Keep in mind, I wasn't contacted by a 3rd party recruiter, I was contacted by SoFi's SENIOR technical recruiter. Nevertheless, this went on for about ten minutes before they stopped me mid-sentence to say, "I'll ask the hiring manager to see if you can continue the process because you check all the boxes but one." Then hangs up. About 5 hours later, a call: hiring manager. "Are you willing to relocate?" "When will you have your degree?" My responses made them comfortable and they scheduled an in-person. Once the in-person was scheduled, "You know what, we are going to go with other candidates" and hangs up. HOW UNPROFESSIONAL! Then another 2-hours later, the formal rejection email arrives.

      Interview questions [1]

      Question 1

      How do you relate to SoFi's mission?
      Answer question
      5