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      SoFi

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      Customer Support Interview

      Jun 16, 2023
      Anonymous Interview Candidate
      Seattle, WA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at SoFi (Seattle, WA) in Mar 2023

      Interview

      Standard 4 step interview. Phone screen. Zoom with hiring director. Zoom with Team lead. Zoom with multiple team members. Basic questions. Not too complex. Be ready to ask questions and be on your toes.

      Interview questions [1]

      Question 1

      Describe an experience with a challenging customer.
      Answer question
      avatar
      SoFi response
      2y
      Hello, and thank you for taking the time to leave a review of your interview experience - we appreciate you outlining the structure of the interview process so others know what to expect. If you have any additional thoughts around how we can improve the experience for future candidates, we encourage you to email us at recruitinginterviews@sofi.org. We wish you the best of luck in your job search. Take care.