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We see feedback as a gift that will only help us improve the candidate experience, so thank you for taking the time to share such candid feedback. Your comments are not indicative of the type of interview experience we strive to deliver for our candidates. We want to get to know our candidates on a personal and professional level because choosing to change jobs is a deeply personal decision! We are sorry to hear you didn't think it was genuine. We greatly value and honor the investment candidates make when they apply with us, so we sincerely apologize that you did not feel like you were treated with respect. We have shared your feedback with the recruiting and hiring team and are working with them to ensure this doesn't happen again.
We utilize Glassdoor not only to listen to feedback from employees and candidates but to act on it. If you're open to it, we would love the opportunity to address some of your concerns 1:1. If you're comfortable, please reach out to us at recruitinginterviews@sofi.org.
Thank you again for your feedback, and we hope to continue the conversation to keep improving the experience for future candidates.