Candidates applying for Renewal Representative roles take an average of 3 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at SolarWinds overall takes an average of 21 days.
Common stages of the interview process at SolarWinds as a Renewal Representative according to 1 Glassdoor interviews include:
Phone interview: 100%
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I applied online. The process took 3 days. I interviewed at SolarWinds in Jun 2015
Interview
I had a total of 4 interviews, including their recruiter. The recruiter was easy to talk to and assisted with the interview process and setting up meetings, etc. The next two interviews went well. They asked the usual, how would you handle this / what would you do about this, kind of questions. On my last interview, I was completely turned off. He definitely made me understand that the job was not about building relationships with the customers or my team but about getting the money. Any time I brought up anything related to the customer, it was made clear that they were not the priority. I stopped the interview and emailed the recruiter to let her know that I was no longer interested.
Interview questions [1]
Question 1
How do you handle difficult customer's? How do you ask for money, when you have no relationship with the customer? Tell me about yourself. Tell me about a boss that you did not get along with.