South Carolina Federal Credit Union Customer Service Representative Interview Questions

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South Carolina Federal Credit Union

Interviews

Customer Service Representative Interview

Jan 31, 2023

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 2 weeks. I interviewed at South Carolina Federal Credit Union (Summerville, SC)

Interview

The interview process was great! Kailyn was very nice. She took her time and made sure to explain the process and also made sure I understood. She also kept me informed throughout the process.

Interview questions [1]

Question 1

Name a time you had to deal with a difficult customer, how I handled it and what was the resolution.

Answer question

South Carolina Federal Credit Union response

Thank you for leaving your feedback. Welcome to the team!

Other Customer Service Representative Interview Reviews for South Carolina Federal Credit Union

Customer Service Representative Interview

Jul 17, 2023

Anonymous Interview Candidate

Declined offer

Positive experience

Average interview

Application

I applied online. I interviewed at South Carolina Federal Credit Union (Charleston, SC) in May 2023

Interview

Two phone interviews then face to face. Lengthy process., but clear expectations and overall good communication. Pay expectations ultimately failed to meet, but I would be open to other opportunities with the credit union.

Interview questions [1]

Question 1

Prior experience, describe a challenging customer service experience, standard script.

Answer question

South Carolina Federal Credit Union response

Thank you for your feedback and for speaking with us about career opportunities at South Carolina Federal Credit Union.

Customer Service Representative Interview

Nov 30, 2018

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 1 week. I interviewed at South Carolina Federal Credit Union (North Charleston, SC)

Interview

It was thorough and extensive. Involving phone, computer and an in person interview. While I had gone through many 'hoops' I understand the reasons for them. Not only in regards to me being a suitable candidate, as I have a clear understanding of the role and company.

Interview questions [1]

Question 1

Why are leaving your current employer

1 Answer

South Carolina Federal Credit Union response

Thanks so much for sharing your candidate experience with others. It's true that our process is thorough, but it helps us to narrow our search to select only the most qualified applicants to join the team, which ultimately contributes to our 'Best Place to Work' environment. Welcome to the family!

South Carolina Federal Credit Union interviews South Carolina Federal Credit Union Customer Service Representative interviews South Carolina Federal Credit Union interview

Customer Service Representative Interview

Jan 31, 2023

Anonymous employee

Accepted offer

Positive experience

Easy interview

Application

I applied online. The process took 2 weeks. I interviewed at South Carolina Federal Credit Union (Summerville, SC)

Interview

The interview process was great! Kailyn was very nice. She took her time and made sure to explain the process and also made sure I understood. She also kept me informed throughout the process.

Interview questions [1]

Question 1

Name a time you had to deal with a difficult customer, how I handled it and what was the resolution.

Answer question

South Carolina Federal Credit Union response

Thank you for leaving your feedback. Welcome to the team!

Other Customer Service Representative Interview Reviews for South Carolina Federal Credit Union

Customer Service Representative Interview

Jul 17, 2023

Anonymous Interview Candidate

Declined offer

Positive experience

Average interview

Application

I applied online. I interviewed at South Carolina Federal Credit Union (Charleston, SC) in May 2023

Interview

Interview questions [1]

Question 1

Prior experience, describe a challenging customer service experience, standard script.

Answer question

South Carolina Federal Credit Union response

Thank you for your feedback and for speaking with us about career opportunities at South Carolina Federal Credit Union.

Customer Service Representative Interview

Nov 30, 2018

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I applied online. The process took 1 week. I interviewed at South Carolina Federal Credit Union (North Charleston, SC)

Interview

Interview questions [1]

Question 1

Why are leaving your current employer

1 Answer

South Carolina Federal Credit Union response

South Carolina Federal Credit Union

Customer Service Representative Interview

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Customer Service Representative Interview

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