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      Southern California Edison

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      Customer Service Representative Interview

      Dec 1, 2016
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Southern California Edison

      Interview

      I passed the Assessment test Nov 5th in Rosemead Ca and have yet to hear anything from HR regarding an interview =(. The Assessment test was a tad difficult seeing I have yet to work in a call center. But I passed it. Data entry, math and memory is Key.

      Interview questions [1]

      Question 1

      What is your philosophy on customer service?
      Answer question
      11

      Other Customer Service Representative Interview Reviews for Southern California Edison

      Customer Service Representative Interview

      Feb 27, 2019
      Anonymous Interview Candidate
      Rancho Cucamonga, CA
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Southern California Edison (Rancho Cucamonga, CA)

      Interview

      I was arranged the interview by a recruiter. The interview was a group interview with a panel ranging from supervisors to management. They asked the usual questions. They talked about how they usually hire internally and asked why they would choose me.

      Interview questions [1]

      Question 1

      What are your strengths and weaknesses?
      Answer question

      Customer Service Representative Interview

      Nov 12, 2016
      Anonymous employee
      Rancho Cucamonga, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Southern California Edison (Rancho Cucamonga, CA) in Nov 2016

      Interview

      You will be scheduled for a computer test.if you have call center experience then the first two parts of the test won't be hard. The last part is challenging a lot of math while listening to a customer . Was overwhelming but I don't think they look for the answers on that part to be correct just your ability to multitask.

      Interview questions [1]

      Question 1

      Describe one incident on the job that was challenging, what key things did you have to do and what was the outcome
      Answer question
      18