I applied online. The process took 2 weeks. I interviewed at Southwest Airlines in May 2016
Interview
After submitting an application online it took two weeks to get a response. I received an email and within 20 minutes a phone call from a recruiter asking if I could complete another application with additional information and submit it by midnight that night, and if I would be available the next morning for a 10-15 minute phone interview. I was very enthusiastic and excited that they were considering me. I submitted the application that night and in the morning received their phone call about 15 minutes early. The girl on the line spoke very fast and commented how she had many phone interviews to do that day. She basically flew through information letting me know what the job would pay, scheduling procedures, etc, asking me if I was fine with all of that. I could tell she was very rushed and wondered to myself if she was truly listening to what I had to say or just trying to get through her list of applicants as fast as possible.
Interview questions [1]
Question 1
What does a CSA do?
Why do you want to work for SWA?
Where do you see yourself in 3-5 years?
Why should SWA hire you?
I applied online. I interviewed at Southwest Airlines (Phoenix, AZ)
Interview
The interview was a very casual meet and greet. Several HR employees were sitting at different tables casually asking questions to potential candidates. If the HR Rep was interested, he had you speak to another one of his colleagues. From that point, if they both gave you the thumbs up, you were drug tested and finger-printed on the spot. A job offer came within ten days of that first and only interview.
I applied online. I interviewed at Southwest Airlines (Fort Myers, FL)
Interview
Behavioral interview questions, know things about the company, have questions for the interviewer, smile smile smile. Have knowledge of the position expectations and qualifications. I would recommend STAR method answers and just be prepared and be yourself.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer?
I applied through a recruiter. The process took 1 day. I interviewed at Southwest Airlines (Denver, CO) in Jun 2023
Interview
I had attended a hiring event and it was great, Southwest seems to be a great company. It took hours though, so if you plan on attending a hiring event held by Southwest, I'd plan a good 5 hours to be there. Show up dressed good, prepared for an interview. Take your resume.
Interview questions [1]
Question 1
They ask you questions about how you'd react in situations where the customer is frustrated, yelling, etc., coworker disagreements, if a coworker is doing something wrong (how you would address them/ deal with it), and lastly why you're interested in the company.