I applied online. I interviewed at Southwest Airlines
Interview
Had a phone interview. It was very comfortable and did not meme me nervous. The recruiter provided information about the company, salary, training, and scheduling. I was asked to come in for a face to face interview. From what I have read, I'm excited about the possibilities of being employed with this company.
Interview questions [3]
Question 1
Tell about a time when you had to provide great customer service.
I applied online. The process took 4 weeks. I interviewed at Southwest Airlines (Birmingham, AL) in Feb 2026
Interview
The interview process took about a month and was very organized in communication. I had to complete a self interview and Zoom interview. The zoom interview was with two people and I was able to choose a time that worked best for me.
I applied online. The process took 2 weeks. I interviewed at Southwest Airlines (Dallas, TX) in Nov 2025
Interview
They sent a text and an email stating that they would like to schedule a phone interview with me and offered some available slots. The recruiter called 10 minutes late into our 30 minute slot and seemed rushed and distracted.
Interview questions [1]
Question 1
How did I handle juggling multiple task at one time?
I interviewed once with the recruiter and then with a local representative. The interview questions were your typical STAR type questions. The interview was informative and conversational. They went over the important parts of the position and what a day would look like if hired.
Interview questions [1]
Question 1
Tell us about a time you had to deal with a difficult customer.