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      Southwest Airlines

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      Flight Attendant Interview

      Jun 23, 2017
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Southwest Airlines in Jun 2017

      Interview

      I applied for a Flight Attendant position with Southwest Airlines online in August 2016. I received a few emails/calls regarding the phone interview at the beginning of June 2017. Be sure to regularly check your spam/junk folder, as I located some of these important emails there! Also, when the recruiter called initially, she did not leave a message. So, if you have any missed calls, it could be them. The recruiter and I made contact on June 6 and my phone interview was scheduled for June 19. I was asked to complete and submit a form online, as well. She called promptly on the day of the interview and proceeded to ask several yes/no questions, such as are you willing to relocate or commute and do you have any visible tattoos. She also went over some disclaimers and information about the job; i.e.: salary, hours, bases, etc. She then went into the interview questions which I will list (some of them I found here on Glassdoor, which was helpful.) I answered the questions as best as I could for being nervous and not having interviewed in over a decade. Once the questioning was complete, she informed me she needed to get with her co-worker to go over the results of the interviews they were conducting and she would call or email to let me know by the 21st. I received a generated email that Wednesday stating I had not been selected to move forward in the hiring process. I was disappointed, as I had hoped to have a chance to redeem myself at the face to face, but am grateful to have been given the opportunity to phone interview. Now, I must wait a year in order to reapply for the position. In the meantime, I hope that in sharing my experience, I might be able to help others and give them a heads up.

      Interview questions [6]

      Question 1

      What do you remember about the job description when you applied? What are some of the responsibilities of a Flight Attendant?
      Answer question

      Question 2

      Why do you want to work for Southwest Airlines?
      Answer question

      Question 3

      Why do you want to be a Flight Attendant?
      Answer question

      Question 4

      When was a time you went above and beyond for a customer? What did you do?
      Answer question

      Question 5

      Name a time you had an emergency situation. How did you handle it? (Can be non-work related.)
      Answer question

      Question 6

      What do you think is the biggest challenge of being a Flight Attendant?
      Answer question
      15

      Other Flight Attendant Interview Reviews for Southwest Airlines

      Flight Attendant Interview

      Jun 2, 2026
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Southwest Airlines (Houston, TX)

      Interview

      The interview was on zoom in 2022. It was with a recruiter and flight attendant. They were very nice and made me feel so comfortable throughout the process. The whole interview took around 30 minutes.

      Interview questions [1]

      Question 1

      Why do you want to work for Southwest?
      Answer question
      1

      Flight Attendant Interview

      Jun 6, 2026
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Southwest Airlines (Dallas, TX) in May 2026

      Interview

      So far, it has been moving at a great pace. I have only completed my on demand interview, and I am scheduled to attend my face to face in the near future! The online interview was great - be yourself, smile, and use the uninterrupted time to really express yourself! I'm very grateful for this opportunity and best of luck to all those applying!

      Interview questions [1]

      Question 1

      What part of the Southwest Airlines culture do you connect with the most?
      Answer question

      Flight Attendant Interview

      Apr 10, 2026
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Southwest Airlines in Mar 2026

      Interview

      Great communication and transparency through the whole process. Everyone was very nice. Best thing to do is be friendly and outgoing to everyone. Took about 5 hours from start to finish
      1