I applied through a recruiter. The process took 6 weeks. I interviewed at Southwest Airlines (Las Vegas, NV) in Jan 2019
Interview
I applied on a Friday, contacted via phone as well as email the following Tuesday, phone interview scheduled for Thursday, heard back the next Tuesday to schedule a face to face for the following Tuesday. The actual recruiter did first contact and phone interview, second contact was a contractor employee so responding to her email unless I manually typed it in wasn’t going to her. Face to face was at the airport with 2 interviewers, after the interview they asked me to wait outside so they could talk then called me into the hallway and offered me a contingent offer of employment I was sent down stairs for fingerprints and background and sent to drug testing. Background took two weeks I was just cleared today waiting to hear my start date from the recruiting coordinator now.
I applied online. I interviewed at Southwest Airlines (Phoenix, AZ)
Interview
The interview was a very casual meet and greet. Several HR employees were sitting at different tables casually asking questions to potential candidates. If the HR Rep was interested, he had you speak to another one of his colleagues. From that point, if they both gave you the thumbs up, you were drug tested and finger-printed on the spot. A job offer came within ten days of that first and only interview.
I applied online. I interviewed at Southwest Airlines (Fort Myers, FL)
Interview
Behavioral interview questions, know things about the company, have questions for the interviewer, smile smile smile. Have knowledge of the position expectations and qualifications. I would recommend STAR method answers and just be prepared and be yourself.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer?
I applied through a recruiter. The process took 1 day. I interviewed at Southwest Airlines (Denver, CO) in Jun 2023
Interview
I had attended a hiring event and it was great, Southwest seems to be a great company. It took hours though, so if you plan on attending a hiring event held by Southwest, I'd plan a good 5 hours to be there. Show up dressed good, prepared for an interview. Take your resume.
Interview questions [1]
Question 1
They ask you questions about how you'd react in situations where the customer is frustrated, yelling, etc., coworker disagreements, if a coworker is doing something wrong (how you would address them/ deal with it), and lastly why you're interested in the company.