I applied online. The process took 5 months. I interviewed at Southwest Airlines (Dallas, TX) in Feb 2019
Interview
RM interviews are very tough compared to other departments. Requires a lot of analytical skills and background knowledge. If it's on your resume you will be asked. If you listed a skill be prepared to demonstrate it.
Interview questions [1]
Question 1
They'll ask questions you don't know so don't be afraid to ask for more details or ask questions. This is a behavior they're looking for, don't act like you know it if you don't 100% know it.
Why Southwest?
What are your strengths?
What motivates you?
Where they wanted to start a new route from Dallas to another city but they did not have any information on the market. They wanted to know what information I would try to find so that they can price tickets for this route appropriately.
Series of behavioral and technical questions that spanned from prior experience to future career goals, interviewer led process, brush up on resume and be prepared to answer follow up questions
3 rounds: 1: HR recruiter reached out to me and had brief call 2: Virtual interview with HR and the manager to answer some flight questions 3: Final round in person with 2 managers. Behavior and revenue management questions. They sounded enthusiastic but very unorganized process and dropped off without any reach out even though it was final round, which made the whole process feeling pretty bad