I applied online. The process took 4 weeks. I interviewed at Southwest Airlines in Oct 2015
Interview
The overall process took 4 weeks
I applied online. One week later I was contacted by phone from a recruiter (he was very pleasant) asking was I was interested in the position and a gave me a brief description of the job requirements and salary and to complete my application as far as 10 year work history and residential history and set up a phone interview. The next day I had a phone interview and was told within three weeks I would receive a phone call if I went on to the next stage and and email if I didn't. A week later I received a phone call stating I moved forward and set up my face to face interview. I went in for my face to face and it was very pleasant I was the only one there actually. After my face to face I was moved on to fingerprinting right away and did my drug test and the background check started. Within another week my background check was completed and a week after I received my official offer and start date!
They asked me different scenario questions like if this happened how would you handle it? Or name a time when you had to go above and beyond for a customer?
I applied online. I interviewed at Southwest Airlines (Phoenix, AZ)
Interview
The interview was a very casual meet and greet. Several HR employees were sitting at different tables casually asking questions to potential candidates. If the HR Rep was interested, he had you speak to another one of his colleagues. From that point, if they both gave you the thumbs up, you were drug tested and finger-printed on the spot. A job offer came within ten days of that first and only interview.
I applied online. I interviewed at Southwest Airlines (Fort Myers, FL)
Interview
Behavioral interview questions, know things about the company, have questions for the interviewer, smile smile smile. Have knowledge of the position expectations and qualifications. I would recommend STAR method answers and just be prepared and be yourself.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer?
I applied through a recruiter. The process took 1 day. I interviewed at Southwest Airlines (Denver, CO) in Jun 2023
Interview
I had attended a hiring event and it was great, Southwest seems to be a great company. It took hours though, so if you plan on attending a hiring event held by Southwest, I'd plan a good 5 hours to be there. Show up dressed good, prepared for an interview. Take your resume.
Interview questions [1]
Question 1
They ask you questions about how you'd react in situations where the customer is frustrated, yelling, etc., coworker disagreements, if a coworker is doing something wrong (how you would address them/ deal with it), and lastly why you're interested in the company.