Spectrum Customer Service interview questions

Pretty straight forward. First part you go over your resume, work history and and experience. Then moves on to mock customer call. If you pass that another interviewer comes in asking the standard "describe a time" questions. After that another person will come and let you know if you get an offer

Took a computer test that asked a lot of personality questions. There was a drug test, which is a terrible violation of a person's privacy. The people I met with were very pleasant and easy to talk to. Very professional and kind. The facilities were nice. The job would have been interesting. Seemed like a nice place to work, I just would never work for a company who felt it was right to violate a person's privacy (collecting, sifting through, and analyzing the person's bodily fluids) to get a discount on insurance premiums. Common these days, but very un-American.