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      Spectrum

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      Retention Specialist Interview

      Nov 17, 2011
      Anonymous employee
      WaLakeer, MI
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 days. I interviewed at Spectrum (WaLakeer, MI) in Nov 2011

      Interview

      Received call from human resources. Was considered phone interview. Then took the 3 tests online (skill, personality and IQ test) passed those. Then received a call next day to have 1:1 interview, passed that. Questions pretty difficult if never in sales field before. Next day received call with job offer and to come in following business day to take drug test and fill out background information. Start class November 28th.

      Interview questions [1]

      Question 1

      All the interview questions had to do with a difficult situation and what the ending result was and how you got that result.
      Answer question

      Other Retention Specialist Interview Reviews for Spectrum

      Retention Specialist Interview

      Nov 10, 2024
      Anonymous employee
      Charlotte, NC
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Spectrum (Charlotte, NC)

      Interview

      Very easy process due to high turnover rate. ( the job itself is not very hard it’s just mentally tiring) So the interview process is easy. One over the phone/zoom and final interview in person.

      Interview questions [1]

      Question 1

      Can you multitask on multiple computers
      Answer question

      Retention Specialist Interview

      Feb 17, 2025
      Anonymous employee
      Harlingen, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Spectrum (Harlingen, TX) in Aug 2024

      Interview

      You will be interviewed by any lead available during the time you scheduled. They will ask the basic interview questions. The best way to get a job is by “selling yourself” to the interviewer. They want to make sure you can work under pressure and sale.

      Interview questions [1]

      Question 1

      What was a time when you had to deal with an unhappy customer and how did you handle it?
      Answer question

      Retention Specialist Interview

      Jun 11, 2024
      Anonymous employee
      Charlotte, NC
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Spectrum (Charlotte, NC)

      Interview

      Quick and easy, as long as you're outgoing and willing to learn. there was a phone interview, then an in-person interview. I dressed professionally and answered questions involving experience and qualifications.

      Interview questions [1]

      Question 1

      How have you dealt with conflict in the past?
      1 Answer