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      Spectrum

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      Related searches: Spectrum reviews | Spectrum jobs | Spectrum salaries | Spectrum benefits | Spectrum conversations
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      Customer Service Professional I Interview

      May 14, 2017
      Anonymous employee
      Altamonte Springs, FL

      Other Customer Service Professional I Interview Reviews for Spectrum

      Customer Service Professional Interview

      Jun 11, 2016
      Anonymous Interview Candidate
      Maitland, FL
      No offer
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Spectrum (Altamonte Springs, FL) in Jul 2016

      Interview

      applied online waited almost two months before i was invited for a phone interview. did a simulated call test. in person interview with a call center supervisor at a hotel. hired through phone call.

      Interview questions [1]

      Question 1

      tell me about a time you had a difficult customer
      Answer question
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Spectrum (Maitland, FL) in Jun 2016

      Interview

      Details: Presentation provided details about the benefits of working at Bright house . HR Recruiter was very pleasant and Answered very interesting question.The director with only 2 years experience was from Charter ( the company that just acquired Bright House is condescending , unprofessional and full of crap.The Interviewer was a young man who kept twitching his minuscule tiny biceps as he conduced the interview, he kept looking over as if he had some interesting things to do or be somewhere else. The all experience was a wash, i had 2 job offers prior to even interviewing with this idiots. Fact is i never liked Bright house or what it stands for , its review and complains from the general public is a glorified rip off entity in my modest description. I only attended the interview due to the fact it was close to my home.

      Interview questions [1]

      Question 1

      If you are troubling shooting an equipment with a customer who do you what would you do to keep the conversation going while you are helping them with the problem?
      1 Answer