I applied online. I interviewed at Spectrum (Colorado Springs, CO) in Sep 2013
Interview
3 interview but all done on the same day so it is done and over with in one day as oppose to waiting multiple days or weeks to see if you have an offer. There are three parts . Initial interview basic questions, Role play interview, and manager interview
First round was on the phone. Second round in person. Haven't heard back yet, but it was just today. So i am still waiting to hear back. They were very friendly actually. So just waiting to hear back.
Interview questions [1]
Question 1
Experience with difficult customer and how you resolved it
It was great. Easy. Jsut asked a few questions like what would I do if an angry customer calls and have I ever worked somewhere where another employee and I disagreed on something and how did we resolve it.
It was smooth and you know if they like you on the spot so right after interview you get the ball rolling on paper work ro start training.All just be polite and answer the questions.
Interview questions [1]
Question 1
About previous experiences and why you want to work for Charter