I applied online. The process took 2 weeks. I interviewed at Spectrum in Oct 2019
Interview
They interview you three times. The first time is a phone interview with the job description. The second is show you the workplace conditions and the benefits of working there. The third interview si a group interview with the managers. You have to pass a drug test, background check and there is a quiz you complete online .
Interview questions [1]
Question 1
What is the most difficult challenge that you had ?
First round was on the phone. Second round in person. Haven't heard back yet, but it was just today. So i am still waiting to hear back. They were very friendly actually. So just waiting to hear back.
Interview questions [1]
Question 1
Experience with difficult customer and how you resolved it
It was great. Easy. Jsut asked a few questions like what would I do if an angry customer calls and have I ever worked somewhere where another employee and I disagreed on something and how did we resolve it.
It was smooth and you know if they like you on the spot so right after interview you get the ball rolling on paper work ro start training.All just be polite and answer the questions.
Interview questions [1]
Question 1
About previous experiences and why you want to work for Charter