I applied online. The process took 1 week. I interviewed at Spectrum (Vancouver, WA) in May 2014
Interview
Applied online and got a call a few days later - had a phone interview with a very nice gentleman who invited me to come in for a 1:1 interview the next day. This included an assessment which was very easy. The interview however was tough and I don't know why they would make it so rough on an applicant - all 10 questions were ... 'give me an example of a time....'. I answered all questions with no problem, and I thought I nailed the test and interview even though the lady interviewing me had a 'Nurse Ratchet' personality. I was shocked when I got the 'Dear John' e-mail.
Interview questions [1]
Question 1
Can't think of any right now - they were all basic but I wish it was mixed-up a bit, not just 'give me an example of...'.
I applied through other source. The process took 1 day. I interviewed at Spectrum (Blue Ash, OH) in Nov 2023
Interview
This was at a job fair: 1st interview, assessment, 2nd interview, phone call the next day for offer letter. I enjoyed speaking with the interviewers and they asked basic interview questions.
Interview questions [1]
Question 1
How do you feel about change? In this position, one day the policies could change to the next day.
Applied during a job fair, interview was quick but expected to role play customer interaction. Was told purpose is to gauge how you'd handle more forward customer interactions. Was called back within a week and if accepted starting within upcoming month.
Interview questions [1]
Question 1
How would you handle a customer upset due to promotion ending?
I applied in-person. I interviewed at Spectrum (Charlotte, NC) in Jan 2023
Interview
The interview process sucks they had a hiring event and they were very very unprofessional I passed the assessment and sent a resume, had a phone interview and a face to face interview still not good enough but one thing I have learned no one will be ever good enough so look for something else because they are very unreliable for work for someone that is looking for immediate work very misleading. I will never apply again.