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      Spectrum

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      Spectrum interviewsSpectrum Retail Sales Specialist interviewsSpectrum interview


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      Retail Sales Specialist Interview

      Nov 8, 2021
      Anonymous Interview Candidate
      Dayton, OH

      Other Retail Sales Specialist Interview Reviews for Spectrum

      Retail Sales Specialist Interview

      Aug 18, 2017
      Anonymous employee
      New York, NY
      Accepted offer
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 6 days. I interviewed at Spectrum (Dayton, OH) in Nov 2021

      Interview

      Apply online, you take an assessment test. If you pass, you get a text or call from a recruiter. You’re then phone screened. If you pass that, you have a video interview with the recruiter. Interview sucked to be honest. Recruiter kept over talking me and would not give me a chance to really talk. Was almost 10 minutes late also. When he called, he was almost 30 minutes late to call. The recruiter just sounded like a robot to be honest. Having to say things that are probably scripted. Definitely was more than qualified for the position. Recruiter also lied saying a decision would be made by the end of the day on a Monday and I checked my email and they already told me I wasn’t chosen on Saturday. Company seems like a joke and was given the impression from others I know that work there that they don’t care about you and if you don’t meet quota, they will write you up and will basically say you’re easily replaceable.

      Interview questions [4]

      Question 1

      Tell me a time when a customer was upset, how did you handle it while staying calm?
      Answer question

      Question 2

      Tell me a time you didn’t hit a goal, what did you do to improve and how did you get achieve that?
      Answer question

      Question 3

      What makes you stay motivated
      Answer question

      Question 4

      Tell me a time when a customer was hesitant of buying something, how did you react and were you able to overcome their hesitations?
      Answer question
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Spectrum (New York, NY) in Aug 2017

      Interview

      Took 2 weeks exactly. I interviewed via phone call with a member from HR, then scheduled a face to face on location. This was with the area supervisor who was awesome and made me feel very comfortable. About 3 days later they called to schedule another interview about an hour away. So I drove to the location and interviewed with the area supervisor, the district supervisor and a manager from a neighboring store. That interview was laid back but still very intense. Had to role play selling things about 4 times and a lot of resume follow up questions. That interview was Monday and I received a call today, Friday with an offer and to do my background and drug testing. Overall the hiring process was awesome, the wait sucked, but it was worth it.

      Interview questions [2]

      Question 1

      Sell me your phone.
      Answer question

      Question 2

      Role play a new customer coming in for service.
      Answer question

      Retail Sales Specialist Interview

      Apr 18, 2017
      Anonymous employee
      Cincinnati, OH
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Spectrum (Cincinnati, OH) in May 2015

      Interview

      pretty straight forward, phone interview then in person interview at the store a few days later. Great interview process. Applied online, phone interview, store interview. Drug test, but all very straight forward and simple

      Interview questions [1]

      Question 1

      basic stuff, blah blah
      1 Answer