First there was an online exam followed by 2 in person interviews back to back. Then the recruiter will call to ask what schedule you’d prefer; I’d recommend if they don’t offer to ask them to email the options that way you can think on it as once you select it’s difficult to switch
Interview questions [1]
Question 1
Tell me a time when you had to give someone bad news, and how did you handle this?
First round was on the phone. Second round in person. Haven't heard back yet, but it was just today. So i am still waiting to hear back. They were very friendly actually. So just waiting to hear back.
Interview questions [1]
Question 1
Experience with difficult customer and how you resolved it
It was great. Easy. Jsut asked a few questions like what would I do if an angry customer calls and have I ever worked somewhere where another employee and I disagreed on something and how did we resolve it.
It was smooth and you know if they like you on the spot so right after interview you get the ball rolling on paper work ro start training.All just be polite and answer the questions.
Interview questions [1]
Question 1
About previous experiences and why you want to work for Charter