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      Spectrum

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      Related searches: Spectrum reviews | Spectrum jobs | Spectrum salaries | Spectrum benefits | Spectrum conversations
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      Customer Service and Sales Representative Interview

      Dec 17, 2015
      Anonymous Interview Candidate
      Kingsport, TN
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Spectrum (Kingsport, TN) in Dec 2015

      Interview

      I applied online and within a couple of days received an email to take the skills assessment. Once that was passed, I was sent an email for a phone screen and given some questions to answer such as 'Why do you want to work for Charter' or 'Describe a time....blah blah.' Once the phone screen was passed, I was scheduled a face to face interview with the store manager. He asked basically the same questions and had HIS boss on speakerphone with us. He went over some of the things I may run into day to day if hired and at the end, stated it would be about a week or so to hear back and if extended an offer, i'd be given base pay at that time, sent for drug screen, ETC.

      Interview questions [4]

      Question 1

      Why do you want to work for Charter?
      Answer question

      Question 2

      Describe a time when....(insert situation here)
      Answer question

      Question 3

      Do you have anything preventing you from working any schedule?
      Answer question

      Question 4

      Are you willing to travel?
      1 Answer
      4

      Other Customer Service and Sales Representative Interview Reviews for Spectrum

      Customer Service Sales Representative Interview

      Apr 25, 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Spectrum

      Interview

      Sales is your number one job. You have to interact with every single Customer and offer Services. You are constantly being monitored by your Supervisor and graded after each transaction. Your cash drawer has to match up to the penny after every single day. You are monitored by your transactions in the computer/billing system. You have to use the correct discount codes or the system flags you. Office is open 6 days a week. Once or sometimes twice a month you work one half day during the week and work that Saturday by yourself. Everything you do is critiqued from your greeting to each customer, to selling all products or services with each Customer you have contact with, to balancing your drawer every day, accuracy inputting customer information, equipment, discount codes and notes on every Customer account you open, keeping up to date on competition prices, services and equipment, taking test and quizzes monthly, staying professional when you have an irrate Customer.

      Interview questions [4]

      Question 1

      Have you ever worked in Sales before?
      1 Answer

      Question 2

      Cash handling experience?
      1 Answer

      Question 3

      Can you pass a drug screen?
      1 Answer

      Question 4

      What are you looking for in a job?
      1 Answer

      Customer Service and Sales Representative Interview

      Oct 20, 2015
      Anonymous Interview Candidate
      Honolulu, HI
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Spectrum (Honolulu, HI) in Oct 2015

      Interview

      Phone interview with HR Personnel asks a series of questions. Types while you're on the phone-beware of dead silence and be concise and direct with your answers.Do your homework and read up on the company and what they're expecting of the ideal candidate.Be chipper and positive, and above all honest but use discretion.

      Interview questions [5]

      Question 1

      Tell me a little about yourself starting with the most recent employer
      Answer question

      Question 2

      What are your strengths and weaknesses?
      Answer question

      Question 3

      Why did you apply to this job?
      Answer question

      Question 4

      What are your short term and long term goals?
      Answer question

      Question 5

      Exlain a difficult situation you had to deal with, what steps did you take to deal with the issue and what was the outcome?
      Answer question
      2