I applied online. The process took 3 months. I interviewed at Spectrum (Covington, GA) in Mar 2011
Interview
a phone interview which led to a face to face interview where a sales manager surprised me with an impromptu sales pitch. I had to convince him to buy charter services. I role played well and was passed on the 2nd interview with an area manager who tried to tell me how tough the sales field is and that only 1 in 10 people survive this field of door to door sales. I then was called in for a "General Knowledge" exam that caught me off guard due to its level of difficulty for a door to door sales job. I passed that exam and then was made an offer.
Interview questions [2]
Question 1
How would you convince someone who has Directv to switch to charter?
First round was on the phone. Second round in person. Haven't heard back yet, but it was just today. So i am still waiting to hear back. They were very friendly actually. So just waiting to hear back.
Interview questions [1]
Question 1
Experience with difficult customer and how you resolved it
It was great. Easy. Jsut asked a few questions like what would I do if an angry customer calls and have I ever worked somewhere where another employee and I disagreed on something and how did we resolve it.
It was smooth and you know if they like you on the spot so right after interview you get the ball rolling on paper work ro start training.All just be polite and answer the questions.
Interview questions [1]
Question 1
About previous experiences and why you want to work for Charter