Applied online and received invitation to event in Dallas, Texas. The event was at the Double Tree Hotel and 102 people showed up for the interview.
They began the event with a slide show presentation and then moved on to the first exercise. They had everyone come up one by one, state their name, where they are from and the number given to them. Make sure to speak loudly and clearly and follow directions. They asked you to pull a question out of a bowl, read it aloud and then answer. They then left the room and when they returned, they read a string of numbers and asked them to follow one representative to another room. When she returned, we were told those of us remaining would move on to the next round.
The next screening process was a group exercise where you are separated into groups of five and asked to create and name your own airline and then present in front of the room. They are watching you at all times to see how you interact in a group. If you contribute, take the lead, etc. Once again they deliberated and then returned to read a string of numbers of those who did not make it.
Those of us left returned the next day for face to face interviews. It was a very standard job interview with past behavioral questions. They also ask you to read an announcement out loud to them. My best advice is to relax and be confident but honest.
For the final time they read that dreaded string of numbers and lead people out of the room. When they returned, the few of us remaining we're congratulated and given our new hire paper work!
Over all, I was surprised at what a pleasant experience it really was. It was stressful for sure but also fun and I made some great new friends! Make sure to be yourself, speak loudly and clearly and please, please, PLEASE dress professionally. That means jackets for ladies and gentleman and ties for the gentleman! Good luck!