OK so legit this process was one of the longest I've had and it was frustrating/annoying but not negative. I applied through a referral for a few positions and got a call back. Then they scheduled a call with the hiring manager, then an easy technical assignment, and then in person interview. Sadly then a very nice personal call with feedback on what I could do better to present myself. After initially talking with the hiring manager I had the impression that I was overqualified by a small amount given my technical experience but I still wanted to pursue the position. The way I understand it, because the marketing department is blazing new trails they have technical deficit to overcome. However with a SaaS product they already have lots of technical infrastructure and human capital they could be taking advantage of, this is decently common when marketing and sales start trying to use product operations (devops) technology. This is the part where I make excuses for not getting an offer. The frustrating bit was the way they structured the interviews. The interviewers acted like they did not know how what I was going to do, probably because the position was that new. I think this led to the more pseudo-technical line of questions that favored a less technical candidate. Me coming from a decent technical background of collaboration between teams in a few full time positions found these questions maybe too easy or I thought of them naive? It was my mistake to go over them with such general terms. The biggest frustration was time. After introductions, behavioral questions, pseudo-technical questions and whatever, How am i suppose to ask my own questions on culture, teamwork, and more. I had rehearsed for 30 min mostly non technical discussions on what they need help with and how I can add value. While i did not get an offer I think the experience was OK! not bad but not good either. Although i was very excited for the opportunity I think the process did its job and showed that it isn't the right fit for me. The only thing that tips this as a more negative experience was that they couldn't feed me with me after committing 4+ hours in my day at the middle of lunch time. My suggestions: If you want technical answers structure technical interviews. 30min is not enough for everything. I had a technical assignment, use it as a prop to guide the discussion. It was so easy a high schooler could have done it; we could have at least talked about it? It was a huge redflag not see it referenced in the day's itinerary. and to later learn that only 2 people might have seen it. If you are gonna only have 30 min - structure the interview to make the best of it. In reality you have me compete with your interviewers for time. I have a right to ask questions too and what is important for me in a company is just as important as what you need in an employee. I see the need to give technical responses to 4 main people, the VP, the Data scientist, the senior director, and the manager. give me 30 min 1:1 over the phone with each--before you bring me in. That individualized attention is conducive to explaining technical details or reviewing the assessment. When I'm finally in the building affirm the previous discussions and talk about direction/philosophy. Then introduce me to the other analysts that can grill me on client etiquette and teamwork, fit, etc. Let me talk to an infrastructure specialist. having a data heavy position advertised without talking about infrastructure philosophies is a minefield of problems. TLDR: The interview was normal and just a bit longer as a process which is arguably worse than average. Although sprout social's glassdoor reviews are amazing, my experience in their hiring pipeline contrasts with their shameless progressive attitude that they parade in their online persona. The way I was handled fell short of those expectations. When comparing their hiring process to other major corporations or even other startups they aren't special. If my only mistake is that I chose to ask questions about culture instead of expanding on my experiences I would do it again in respect to my dignity for not wanting to work for the wrong business.