I applied online. The process took 2 days. I interviewed at Staples (Harrisburg, PA) in Jul 2012
Interview
I applied online on the Staples website. I received a call within two weeks to interview with the manager at Staples. It was my first interview ever, so I was really nervous. The interviewer asked general questions like tell me about yourself, explain a bad situation you were in and how you handled it, how would you describe customer service, what are your plans for future, tell me about a time you went out your way to help someone..etc. I was asked to come another time to interview with another manager. I did. He was very friendly, and I was calm the second time around. We talked for a long time, he asked the same questions. Then, he asked when would I like to start. I told him anytime. Pretty much, they're looking for someone who is flexible with their schedule and can be friendly, calm.
Twelve rounds with a required dance number and an audience-provided question and answer period. Spelling test provided at the end of the process to final round candidates if successful at interview.
easy and to the point, the interviewer was kind and understood i was a student. took my schedule into account and my lack of prior experience. was not a difficult interview, took maybe ten minytes
Easy , straightforward , conversational . Didn’t ask any questions out of the ordinary. Asked about cashier process and systems, methodology etc. Met with a few ppl at different levels
Interview questions [1]
Question 1
How I’ve dealt with customer complaints in the past
