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      Staples

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      Related searches: Staples reviews | Staples jobs | Staples salaries | Staples benefits
      Staples interviewsStaples Customer Service Lead interviewsStaples interview


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      Customer Service Lead Interview

      Aug 22, 2010
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Other Customer Service Lead Interview Reviews for Staples

      Customer Service Lead Interview

      Mar 20, 2014
      Anonymous employee
      Charleston, SC
      Accepted offer

      Application

      I applied online. The process took 1 day. I interviewed at Staples in Jun 2009

      Interview

      Direct questions regarding past experience, skills and customer service knowledge. What if scenarios. How did you deal with this situation, etc.

      Interview questions [2]

      Question 1

      How did you handle a customer who was not happy?
      1 Answer

      Question 2

      What does customer service mean to you?
      1 Answer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 5 days. I interviewed at Staples (Charleston, SC)

      Interview

      The interview process was a 3 step process, but it seems as long as you are literate this job is attainable.

      Interview questions [1]

      Question 1

      How do you handle having to handle many tasks at once?
      Answer question

      Customer Service Lead Interview

      Aug 23, 2017
      Anonymous employee
      Vancouver, BC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. I interviewed at Staples (Vancouver, BC) in Mar 2013

      Interview

      A set of two interviews. First was with the copy center manager who then recommended my name to the store/regional manager. They asked about my experience with using copy center equipment and cash register operating. Also they asked about examples of my copying projects I completed for customer tailor orders.

      Interview questions [1]

      Question 1

      Past experience in customer service
      1 Answer

      Customer Service Lead Interview

      Dec 15, 2012
      Anonymous Interview Candidate
      Charlotte, NC
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Staples (Charlotte, NC) in Dec 2012

      Interview

      Applied online, got a call from the store 2 weeks later for an appointment, arrived the customary 15min early, the manager was not available (not scheduled for) today. Was offered to wait about 4hours until the assistant manager comes in. Asked to leave my name and a message to reschedule. 2 1/2 weeks later got call from store for an appointment. Arrived again a bit early, had to wait until 30min after the appointment time. Withing a few minutes I learned that "we only hire part time at minimum wage". No offer for a full time position as was posted online. Quite unprofessional to waste everybody's time like that.
      1