Customer Service Agent applicants have rated the interview process at State Farm with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 13 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at State Farm overall takes an average of 24 days.
Common stages of the interview process at State Farm as a Customer Service Agent according to 10 Glassdoor interviews include:
One on one interview: 38%
IQ intelligence test: 13%
Presentation: 13%
Phone interview: 13%
Drug test: 13%
Personality test: 13%
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Great process went by very quickly as opposed to my previous position that took over two months of interviews and phone calls and emails. I was offered position and accepted starting this week.
Zoom interview, asked some questions, job wasnt appealing to me in the end. Best of luck to all. Will not be working there. But no bad things to say. Maybe in the future
I applied online. I interviewed at State Farm in Mar 2024
Interview
It was great a little long, but overall, it was nice. It was interesting to have this interview. I don’t know how it will go, but we will see. I’m looking forward to what comes next .Don’t have much to say. That’s it. Thanks
The Interview was over the phone, it was very informative and helpful. Held a high level of professionalism and was motivating towards a new career. Since the interview, I have been doing my research to see if this position is indeed a fit for me as I look into obtaining a license to become an insurance agent. I look forward to the next steps of this process.
Interview questions [1]
Question 1
If I would be willing to obtain a Property and Causality license.