I applied online. The process took 1 week. I interviewed at State of Florida (Tampa, FL) in Sep 2010
Interview
3 people panel interview. They ask questions regarding how you handle stressful situations. Describe how you would handle a tough client. Testing is easy. Some other questions we about your customer service background and your ability to get along with people from all different socio-economical backgrounds. There were about 8-9 questions and it took about 45 minutes. A week later, I got an offer and accepted it.
Interview questions [1]
Question 1
Give an example of when you had to deal with a tough customer.
I applied online. I interviewed at State of Florida (Tallahassee, FL) in Apr 2026
Interview
It was quick, no pressure, interviewers were sweet as well. Not too many questions and it was easy for me to answer. Would recommend doing the interview. Made it comfortable for me too, not sure if everyone will do virtual interviews but mine was virtual