I applied online. The process took 2 days. I interviewed at Stefanini (São Paulo, São Paulo) in Nov 2013
Interview
Very simple. A lot of quick questions. Interview well trained and with nice interactivity.
A lot of info about the company was shared. Clear details about the position, flexibility negotiating packages.
Alternatives to another positions are welcome and avaiable.
Other IT Helpdesk Technician Interview Reviews for Stefanini
I applied through an employee referral. I interviewed at Stefanini (Pasay, Pasay) in Aug 2025
Interview
They are accommodating and positive when interviewing they also ask you your questions regarding the company and they also give you assurance that you you get the job and most of all day provides you what to expect
Interview questions [1]
Question 1
How do you handle stress in a fast phase environment
I applied online. The process took 1 week. I interviewed at Stefanini (Pasay, Pasay) in Oct 2024
Interview
It was ok but one of the question that really stood out to me was if i was ok with OT and weekends. and after that the interviewer told me "Are you ok if you uave no christmas, as you are commuting you see famillies happily enjoying. would that be fine for you".
I applied online. The process took 1 day. I interviewed at Stefanini
Interview
15 minutes recruiter screening call. Then a 45 minute call with the hiring manager over Microsoft Teams a few days later. Interview was very simple and honestly stock IT questions and some scenario questions too towards the end. I aced the interview, was told I would know within 48 hours if I got the job or not. That was three weeks ago. They have completely ghosted me after that. The recruiter, nor anyone from the company, has bothered to have the decency to let me know anything. Don't bother with them. For 13 dollars an hour, this job, and this company, are absolutely terrible
Interview questions [1]
Question 1
Tell me about your IT experience
What does on time mean to you?
How do you deal with an irrate customer?
What do you do if a customer has a problem that isn't in the knowledge bases or wasn't in the training at all?
Tell me about a time you went above and beyond with a customer
Why do you want to switch from your current job?
How would you describe yourself in three words?
How would you find an ip address?
How would you help someone power on a new corporate smartphone if they have never worked with one before?
How would you help them get to the home screen?
lets say your laptop doesn't turn on, what would you check to fix it? How do you troubleshoot it?
What would you say is your greatest weakness?
What would you do if the person who was going to cover your shift doesnt show up on time?
What are your IT career goals?
