I applied in-person. The process took 2 days. I interviewed at Stony Brook University (Stony Brook, NY) in Sep 2019
Interview
Several different questions were asked to look for skills and for proficiency in IT and customer service related skills. The interview was conducted by 3 people and lasted approximately 30 minutes.
Interview questions [1]
Question 1
How do you explain what a hard drive is to a grandma?