Before the interview, I was asked to complete a Case Study, which required that I develop a ticketing system that allows me to track, prioritize, and assess building issues, technology issues, and supply needs.
The interview itself was split into three different parts. There was an introductory section, a section that focused on personal and professional experience, and a section that required you to present and answer questions regarding the system you developed to address the school's needs. The section that required you to answer questions based on personal or professional experience asked questions that required you give specific examples.
There were about a dozen people interviewing with me. They insisted that we were not to view this as a competition, and there were three separate roles that people were interviewing for: Operations Coordinator, Community Operations Coordinator, and Office Coordinator. We were split into two groups, after we completed in the introductory section of the interview.
Personal Perspective: This was my first time participating in a group interview. They said that we were not competing with each other but it honestly felt like a personality competition. I went to a university that advocated for personal discussion but this was not that. It was a group interview solely at the convenience of Success Academy. We did not have to complete a task together or work together in any way, there was no reason for all of us to be together besides saving time for the Talent Management team. So although, I was really excited about the mission it left a bad taste in my mouth.
Biggest Takeaway: I found a lot of the questions to be very specific, so be ready with examples of your experience. Don't answer in an overarching or ambiguous manner.