I applied online. The process took 3 weeks. I interviewed at Sutherland (Jersey City, NJ) in Jul 2016
Interview
Job Simulation in a 3D game-like scenario to test multitasking ability, Computer Hardware Requirements Test that ended up being completely unnecessary (computers were provided), Interview with Pre-Selected Questions with HR, Scheduled Interview with Department Head that ended up being canceled and replaced with job offer
Interview questions [1]
Question 1
How have you approached solving technical issues for others in the past?
I applied online. The process took 1 day. I interviewed at Sutherland
Interview
extremely long assessment that took an hour and a half and then a "virtual interview" that is essentially an extension of the application our assessment. After submitting the virtual interview I immediately got an email stating that I was not selected (I would assume because I said the party rate was unacceptable). They expect a backup plan for internet outages and expect you to purchase a new modem if they decide you need one; all for 8.50 an hour to start and 9 an hour after 7 weeks. No thank you.