I applied in-person. The process took 6 days. I interviewed at Sutherland (Hyderābād) in Aug 2024
Interview
It went on well just need to have simple communication skills to crack the interview they'll put you through some scenarios and see how you respond.
There will be an asessment to qualify for the interview process.
Interview questions [1]
Question 1
Tell me about yourself?
Talk about a random topic for 3 minutes?
Gave me a scenario to see how I respond.
An online typing test with some situational questions as well as a phone interview was there. You will have a basic comprehension to write to check your English proficiency as well.
Interview questions [1]
Question 1
How you will handle the situation with an irate customer
I applied through college or university. The process took 1 day. I interviewed at Sutherland (Thrissur) in Jan 2021
Interview
At first, there will be a selection process for the non voice assistant job. This consists of four questions which measures our writing and presentation skills. Then the next round will be for the voice assistant job. It consists of a jam session in wich we will be told to talk about something for atleast a minute or two. Then the shortlisted contestants will have a HR round.