Sutherland Work From Home Customer Service Representative interview questions
based on 2 ratings - Updated Sep 13, 2020
Averageinterview difficulty
Mixedinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
2 interviews
Sutherland interviews FAQs
Work From Home Customer Service Representative applicants have rated the interview process at Sutherland with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
Candidates applying for Work From Home Customer Service Representative roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Sutherland overall takes an average of 10 days.
Common stages of the interview process at Sutherland as a Work From Home Customer Service Representative according to 2 Glassdoor interviews include:
One on one interview: 50%
Presentation: 50%
Here are the most commonly searched roles for interview reports -
It was ok could have been done better as far as making sure the list of jobs were clearly defined.it was ver difficult to sort out.also after they said they would call to let you know regardless to let you know how you did.
Interview questions [1]
Question 1
How would you handle customers during this pandemic?
I applied online. The process took 1 day. I interviewed at Sutherland (Boise, ID) in Dec 2018
Interview
The interview was over the internet and you recorded your responses. It was kinda fun. They contacted me right away. I then went on to the assesment and messed up but they let me retake it.
Interview questions [1]
Question 1
One question was to discribe a time you had to deal with an upset customer.