Sutter Health Patient Service Representative interview questions

Interviewer was aloof. Disengaged. Didn't introduce herself at the beginning of meeting or anything, just said follow me. Kinda realized I wasn't getting the job into the middle of the interview. Good experience anyway.

I applied online and uploaded my a PDF of my cover letter and resume. The next day I received an email requesting the 3 best times over the next week to receive a phone call for a telephone interview. I replied immediately, and the third day I received an email stating the date and time (5 days later) I could expect to receive the telephone call. About 8 minutes after the time specified, I received a call from the interviewer. She was well prepared, had my resume on hand and referred to it during the interview. She readily answered my questions.