I applied in-person. The process took 4 weeks. I interviewed at T.K. Maxx in May 2021
Interview
Contacted me for an RST (retail selection test) a week after my application, interview one week later. 30-40 minutes, all questions based on previous customer service roles, difficult for someone with no experience as the questions all ask how you provided for customers. Took 2 1/2 weeks to hear back just to receive no feedback.
Interview questions [2]
Question 1
Name a time you used your initiative to adapt to change
Pretty straightforward, asked a few questions about past experience like a time where I had to work in a time and a time I had to solve a difficult situation, and a few questions about myself. Was quite laidback and informal
I applied online. I interviewed at T.K. Maxx (Middlesbrough, England) in Sep 2025
Interview
Nice interview, just a lot of questions which felt a bit much given the role however the interview it self was pretty chill and didnt feel stressful. Think it is a standardised booklet of questions
Interview questions [1]
Question 1
Tell me about a time when you professionally developed someone else
Tell me about a time where you made a mistake and how you over came it
I applied online. I interviewed at T.K. Maxx (Adelaide) in Nov 2023
Interview
Friendly and casual conversations. Gives a bit of personal background before asking questions. Fast interview process, doesn't take very long around 10 to 15 minutes worst case it will take around 20 minutes I believe.
Interview questions [1]
Question 1
General questions, like talk about some retail experience, an eventful memory of a customer service, when you made a mistake.