I applied online. The process took 3 weeks. I interviewed at T-Mobile (Miami, FL) in Feb 2018
Interview
Basic questions about sales goals and customer service, interacting with customers. How would you be able to multi tank with different customers, answer the phone. How would you pitch adding a new line, and sell other devices like tablets, hotspots etc.
E The interviewer and interviewee introduce themselves and set the purpose of the conversation.
2. Questions and answers – The interviewer asks questions to understand the interviewee’s skills, background, opinions, or knowledge.
I applied online. I interviewed at T-Mobile (Durham, NC) in Jul 2025
Interview
Phone screening then in person interview. Will ask questions like why you think you're good for the role. Will just ask questions about your experience. Very good and simple interview.
Interview questions [1]
Question 1
How will your past experience and skills fit into this role?